Speak Up Africa is a platform for people across Africa to engage and give feedback to African businesses and governments. Our goal is to improve service delivery in both the private and public sector by providing an online “Town hall” where issues affecting Consumers and Citizens can be discussed and addressed.
Speak Up Africa is a platform for deepening and promoting service excellence across Africa. It's a platform for useful feedback to product/service providers and political leaders. Here are some of the things you can do on SpeakUp Africa.
This is a forum for people to create and explore topics about brands and companies from different sectors of the economy. You can engage with other members of the forum. It also serves as a platform to companies to gauge the popularity of their products and services as users take part in quick polls and surveys. The Praise or Shame feature of the forum is a way for people to give positive or negative reviews about businesses.
The Whistle Blower platform allows users to report unethical and illegal practices in the private and public sector across Africa. Corruption is a big issue in Africa, and anonymous reporting of corruption is a major tool in the fight against corruption. The claims brought forward however must be genuine and be backed by evidence for it to be published. The identity of whistle blowers are fully protected.
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Pro users and companies can define their custom surveys and polls for members of Speak Up Africa to take. This is extremely beneficial for organizations that require specific reports about the way their products and services are perceived by the general public. Survey Results such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) amongst others can be accessed through the Pro plan.
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